Privacy Policy
1. Introduction
Welcome to Zylena Boutique . Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.zylenaboutique.com and purchase our products or services.
By using our website, you consent to the data practices described in this policy.
2. Information We Collect
A. Personal Identification Information
We may collect personal information from users in various ways, including when they:
- Visit our website
- Register for an account
- Place an order
- Subscribe to our newsletter
- Contact customer support
- Participate in surveys or promotions
The information we collect may include:
✔ Name
✔ Email address
✔ Phone number
✔ Mailing address
✔ Payment details (processed securely through third-party providers)
Users may choose to visit our site anonymously, but certain features may be limited without providing personal information.
B. Non-Personal Identification Information
We may also collect non-personal information about how users interact with our website. This may include:
✔ Browser type and version
✔ Device type
✔ Operating system
✔ IP address
✔ Referring website
✔ Usage patterns
This data helps us improve website performance and enhance user experience.
3. Use of Cookies
Our website may use cookies to enhance your experience. Cookies are small files stored on your device to:
- Remember user preferences
- Improve website functionality
- Track browsing behavior for analytics
You can choose to disable cookies in your browser settings, but doing so may affect certain website features.
4. How We Use Your Information
We collect and use your personal information for the following purposes:
To Process Orders – Fulfilling purchases, processing payments, and delivering products.
To Improve Customer Service – Responding to inquiries and support requests.
To Personalize User Experience – Understanding customer preferences for better services.
To Send Updates & Promotions – Sending order updates, newsletters, and special offers (you can opt out anytime).
To Ensure Website Security – Monitoring for fraudulent activities and maintaining site integrity.
5. Protection of Your Information
We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:
✔ Secure data storage and encryption
✔ Restricted access to sensitive information
✔ Compliance with data protection laws
Although we implement security measures, no online transaction is 100% secure. Users are responsible for keeping their account login details confidential.
6. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted partners, including:
- Payment processors (to securely process transactions)
- Shipping providers (to deliver orders)
- Marketing and analytics services (to improve user experience)
All third-party services are obligated to maintain your data privacy and security.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we do, we will revise the "Last Updated" date at the bottom of this page. We encourage users to check this page regularly to stay informed.
By continuing to use our website after updates, you agree to the changes in this policy.
8. Your Rights & Choices
As a user, you have the right to:
- Access and review your personal data
- Request corrections or deletions of inaccurate information
- Withdraw consent for marketing emails (unsubscribe anytime)
To exercise these rights, contact us using the details below.
9. Contact Us
For any questions about this Privacy Policy or how your data is handled, please reach out to us:
Email: zylenaboutique@gmail.com
Address: Link Road, Shalimar Bagh, Meezan Bank, Office No. 1, Lahore
Websit: www.zylenaboutique.com